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MANAGING THE DIGITAL ENTERPRISEMICHAEL RAPPA

<Case Study>CASE STUDY: WIKIPEDIA

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About Wikipedia

Wikipedia is a free-content encyclopedia, written collaboratively by people from all around the world. The site is a wiki, which means that anyone with access to an Internet-connected computer can edit entries simply by clicking on the edit this page link. Wikipedia is a project of the non-profit Wikimedia Foundation. [Source: Wikipedia, January 2006]

Things to read:

Questions to consider:

  • What are the strengths and weaknesses of the Wikipedia approach to knowledge dissemination? How does Wikipedia compare with the traditional encyclopedia? Which would you trust more as a source of accurate information?
  • Should Wikipedia allow material to be posted by anonymous contributors? What are the advantages and drawbacks?
  • It is not uncommon for knowledgeable individuals to disagree over the facts on certain subjects. How does Wikipedia mediate disputes on sensitive or controversial topics? Is mediation likely to yield unbiased results?
  • By the end of 2005, there were over 4,000 very active "Wikipedians" (those individuals who contribute 100 times or more per month) and 27,000 individuals contributing at least 5 times per month. What factors might explain the motivation and commitment of such a large group of volunteers?

INTELLECTUAL PROPERTY

Selected trademarks:

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In the News:

Wikimedia Newsroom

Latest news from
Google

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On the airwaves:

__/ 11-01-2007 \__
Wikipedia Tracks
Changes to Encyclopedia

__/ 10-26-2007 \__
On the Internet, Is
Everyone an Expert?

Laura Sydell

__/ 06-05-2007 \__
Wikipedia: Blessing
or Curse?

Geoff Nunberg

__/ 04-19-2007 \__
Jimmy Wales on the
User-Generated
Generation

Terry Gross

__/ 02-27-2007 \__
Wikipedia and 'Notability'
Alex Chadwick

__/ 02-01-2006 \__
Wikipedia Bans Access
from Capitol Hill
Computers

Andrea Seabrook
Alex Chadwick

__/ 09-02-2005 \__
Wikipedia, Open Source
and the Future
of the Web

Neal Conan

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Case Studies

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© 2008 Michael Rappa

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